Transparency. That’s been our approach to costs and fees since our founding.
Citadel meets all requirements of the Financial Advisory and Intermediary Services (FAIS) division of the Financial Sector Conduct Authority (FSCA). We are also proud members of the Association of Savings and Investments South Africa (ASISA), and comply 100% with their disclosure directives.
Then we go one better – by calculating our performance fees based on your individual portfolio. (Many competitors gauge it, for example, per fund.) It’s not the easiest method, but we believe it’s the most useful. We can show you where every cent goes, at any time.
If you’d prefer, we also offer the option of an annualised fixed fee – paid on a quarterly basis. Either way, our figures are market-related – with the real benefit of a personalised, fully-integrated investment solution.
Forget the industry smoke. Ignore the mirrors. When you compare like with like, Citadel offers true value.
In terms of our mandate with a client, we undertake to give a client 60 days’ notice of any fee adjustments. There is no lock-in strategy and a client can terminate a mandate with 60 days’ written notice, without penalty.