Citadel
Never biased, never shaken.
Always human.
Investment is a delicate balance of science and art. Our aim is to minimise risk while guaranteeing the best returns available for our clients. That means finding and appointing the best portfolio managers and advisors in the business. It means separating our research and portfolio management teams. It means scrutinising, debating, and distilling every portfolio decision.
A key feature of our offering is the internal rate of return. This is calculated from inception of a new account. At the end of the month, on all portfolios, clients can see the annualised return on their total investments with every statement, giving them an accurate and transparent view of what their portfolio is returning on their investment.
A roadmap built on passion
When you feel you’ve given your all, we’d like you to ask: “What now?” Wealth goes beyond what everyone expects of you. Beyond duty, it’s the power of choice turned to passion. So, when it comes to your financial roadmap, ask yourself the kind of questions that determine the freedom you’d like to choose for yourself. Questions that go beyond financial security and consider your health, happiness, ambitions, and dreams.
Industry engagement and standards
The investment industry is highly regulated, and very dynamic. Change is constant – from legislation, innovation and client feedback. We believe that we need to contribute to shaping the investment environment where we can, which is why we are proud members of the Association for Savings and Investment South Africa (ASISA). We are also part of various ASISA committees and working groups.
ASISA represents the majority of the country’s asset managers, collective investment scheme management companies, linked investment service providers, multi-managers and life insurers. Its members are considered the custodians of the bulk of the nation’s savings and investments, and are among the country’s biggest contributors to the gross domestic product.
Treating customers fairly (TCF)
Implemented by the Financial Sector Conduct Authority, this outcomes-based approach outlines six policy principles in the interest of fair outcomes for clients. At Citadel, we are committed to the TCF outcomes, as these are designed with clients’ best interests in mind.
Right culture
Clients can be confident that they are dealing with a company where fairness is central to the corporate culture.
Right targeting
Products and services marketed and sold in the retail market are designed to meet the needs of identified client groups and are targeted accordingly.
Right information
Clients are provided with clear information and are kept appropriately informed before, during and after each transaction.
Right advice
Where clients receive advice, it is thought-through, suitable, and takes their personal circumstances into account.
Right delivery
Products perform as the company has led a client to expect. Similarly, the associated service is of an acceptable standard.
Right post-sale treatment
Clients do not face unreasonable post-sale barriers when wanting to change product, switch provider, submit a claim or submit a complaint.
Our directors
Andrew Möller
Chief Executive Officer
I have more than 30 years’ experience in financial planning. I joined Citadel in 1996 and was initially responsible for the estate and succession planning aspects of the Citadel client base. In 2001, I joined the wealth management division, and in 2010 took over the running and responsibility for the division as Head of Wealth Management. In 2012, I was appointed as a director and a year later as the Chief Executive Officer.
Sajeel Maharaj
Director and Chief Operations Officer
I joined Citadel in 2018 after a 14-year corporate finance career in London, New York, and Johannesburg.
Piet Swart
Director and Chief Financial Officer
After spending time with Deloitte in the United Kingdom and South Africa, I joined Citadel in January 1997 as Financial Director. I also serve as Citadel’s Company Secretary.
George Herman
Director and Chief Investment Officer
In 2010, I joined the Citadel Asset Management (CAM) team as Head of South African Portfolios. I am also a member of the Association for Savings and Investment South Africa (ASISA).
Dr BM Griesel
Director and Head of Investment Solutions
I joined Citadel as a wealth manager in 1996, and have subsequently taken on several executive roles – including Managing Director and head of the investment team.
Bella Tapisi
Director: Group Compliance
I joined Citadel in May 2020 as the Group Compliance Manager. Before this, I spent seven years at ABSA, where I was responsible for compliance in their corporate, investment management and wealth divisions.
Marina Knox
Director: Human Capital
I began my relationship with Citadel in 1999 as a consultant, and then joined the team in 2004. I am a member of the Association for Savings and Investment South Africa (ASISA).
Ian Bishop CFP®
Director and Regional Head: Johannesburg
I joined Citadel in September, 1998, and have been part of the advisory and asset management teams. I was also seconded to London for almost four years as portfolio manager.
John Kennedy CFP®
Director and Regional Head: Claremont
I joined Citadel in 2001. My leadership style is people-centric and I have built my expertise working closely with my team.
Jaap Duvenage CFP®
Director and Regional Head: Pretoria
I joined Citadel in 2002 as a wealth manager, having previously worked as a state advocate and attorney. I have also spent time at Old Mutual and Investec Private Bank.
Nic Horn CFP®
Director and Regional Head: Durban
My responsibility is to ensure that the hopes, dreams and aspirations our clients attach to their money are realised through proper, responsible and effective portfolio management.
Caryn Nicolai-Barth
Director
I joined the Citadel Group in January 2018, as Managing Director of Peregrine Administration Services. Overall, my financial services career has spanned more than twenty years, locally and abroad.
Andries du Toit CFP®
Director
I joined Citadel in 1998, after six years at Alexander Forbes. I am a member of the Institute of Certified Financial Planners, and the South African Institute of Chartered Accountants.
Giving back.
Looking beyond ourselves.
Corporate Social Investment
To be beyond remarkable, means investing in others too. For us, this means driving transformation within our own organisation, as well as extending meaningful change beyond our walls.
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